WHO WE ARE
We are a sole proprietorship enterprise of Orly Barzief (“We”, “Us”) registered in Greece. Our website address is: https://acuclinic.gr. Our offices are located at 6 Karolou Ntil Str., P. O. BOX 54622 , Thessaloniki Greece
We are committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) (together with and any other documents referred to therein) sets out the basis on which the personal data collected from you, or that you provide to Us will be processed by Us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
YOUR PERSONAL INFORMATION
Information we collect from you
We collect and process some or all of the following types of information from you in the course of your use of the website or providing our services:
Information that you provide by filling in forms on the website, via e-mail or phone. This includes information provided at the time of purchasing services and/or goods, subscribing to updates, or requesting further information or services. We may also ask you for information when you report a problem with the website.
Specifically, personal details such as name, email address, messages, IP addresses or any information input by when using the website, completing our forms, using our Services.
In respect of the personnel engaged by Us, and with whom we come into contact in connection with the relationship between Us and our personnel, we will process your contact details such as your name, e-mail address, phone number, place of work and any other information that you provide to us.
If you contact Us, We may keep a record of that correspondence.
Details of your visits to the website including, but not limited to, IP address, traffic data, location data, weblogs and other communication data, and the resources that you access.
USES MADE OF YOUR INFORMATION
We use information held about you in accordance with the following “legal bases” and for the following purposes:
To provide you with our website and to carry out any other obligations arising from any contracts entered into between you and Us. We rely on “performance of a contract with you” as the legal basis for this processing.
To respond to your enquiries. Where you have contacted us via e-mail or telephone we rely on “legitimate interest” and the legitimate interest is “responding and contacting you regarding the enquiries you have made in relation to the services we offer”.
To ensure that content on the website is presented in the most effective manner for you and for the device(s) you use to access and view the website. We rely on “legitimate interest” as the legal basis for this processing, and the legitimate interest is the maintenance and improvement of our website for the benefit of all our users.
DISCLOSURE OF YOUR INFORMATION
We do not disclose your personal data to third parties.
STORING YOUR PERSONAL DATA
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
Keeping your personal data up to date
If your personal details change you may update them by contacting Us using the contact details below. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email to the contact details below.
We will endeavour to update your personal data within seven (7) working days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.
How long we keep your personal data
Contact form submissions (names, email and other fields) are stored until we clear our mailbox, unless you request their deletion. They are also stored in the website’s database and deleted every 10 years, unless you request their deletion.
Where you have contacted us via e-mail and telephone, We will hold your contact and enquiry details for 10 years.
Where we store your personal data
All information We hold about you is stored on secure servers.
The data that We collect from you is stored at, a destination inside the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is held securely and in accordance with this Policy.
We will not otherwise transfer your personal data outside the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries. If you would like further information please contact Us (see ‘Contact’ below).
Under the General Data Protection Regulation you have a number of important rights free of charge.
In summary, those include rights to:
access to your personal data and to certain other supplementary information that this Policy is already designed to address
require Us to correct any mistakes in your information which We hold
require the erasure of personal data concerning you in certain situations
receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal data concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal data
otherwise restrict our processing of your personal data in certain circumstances
claim compensation for damages caused by our breach of any data protection laws.
If you would like to exercise any of those rights, please:
email at info(@)acuclinic.gr
let Us have enough information to identify you (name, e-mail address),
let Us know the information to which your request relates.
HOW TO COMPLAIN
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in Greece is the Hellenic Data Protection Authority who may be contacted at https://www.dpa.gr/portal/page?_pageid=33,43321&_dad=portal&_schema=PORTAL or telephone: +30-210 6475600.
The web server collects the IP address from all visitors.
All questions, comments and requests regarding this Privacy and Cookies Policy should be addressed to info(@)acuclinic.gr write to Us at Orly Barzief, 6 Karolou Ntil Str.,P. O. BOX 54622, Thessaloniki Greece